Where Is The Happy In Happy Hour?

close-up photo of lemon juice

Sales is vanity, profit is sanity by Karen Malody, FCSI It all started with the Navy boys. In the 1920s, “Happy Hour” was slang for a scheduled entertainment period on board a ship; this was a valuable opportunity for sailors to relieve the stress accumulated during the long periods at sea. The fun was typically […]

Karen Malody

Owner: Culinary Options Karen founded Culinary Options consultancy in 1997 after departing Starbucks where she had been Food, Beverage and Menu Development Director. Prior to that time, she had been vice-president of Food, Beverage and Product Development for Larry’s Markets, an upscale multi-unit supermarket in Seattle, WA. For six years prior to that Karen was Senior […]

Top Achiever-Consultant: Karen Malody

slice of squash

Amelia Levin Originally published on April 02, 2012 Psychiatric social worker. Wine and cheese class teacher. Cooking school and catering company owner. Vice president of foodservice and product development for a high-end supermarket chain and marketing director for a natural foods company. Food and beverage director for Starbucks. Restaurant chain menu development director. And now, […]

The Art of Collaboration

five yellow pear fruits

MAS and Design Consultants Working Together Initiallly Published: July 31, 2012Written by R. Todd Guyette, FCSI and Karen Malody, FCSI The expectations for today’s foodservice operations continue to mount. The net result is that the process todesign and build a new foodservice operation or remodel an existing one has never been more complex To rise […]

FCSI’s Future Customer Podcast Series – Episode One: Karen Malody, FCSI

Posted on January 13, 2020 Supported by Revel Systems, each episode features leading FCSI management consultants addressing how front-of-house is staying ahead of the curve This new audio podcast series, supported by Revel Systems, features leading FCSI Professional member management advisory services (MAS) consultants discussing how and why foodservice is changing – and how the front-of-house element […]

The FCSI Interview: Karen Malody, FCSI

With an award-winning career advising on cutting-edge foodservice concepts for multinational companies, Karen Malody FCSI tells us how it started when she decided to quit social work Karen Malody exemplifies that sometimes following your dreams actually is the way to go. She always loved food but didn’t originally choose that as her career path. Instead, […]

FCSI The Americas Biennial Conference: Expert Panel Focus

five person standing while talking each other

At FCSI The Americas Biennial Conference in Nashville a panel session on the consultants’ role in foodservice’s changing technological landscape was particularly enlightening, says Amelia Levin To consult on technology programs or not to consult? That was the hot question in discussion at a session featuring three top consultants during the FCSI conference in Nashville, held […]